Privacy policy

Last updated: June 25, 2025

At ZELA, we value your trust. This Privacy Policy explains how we collect, use, and protect your personal information when you shop with us.

1. What We Collect

When you shop on our website or contact us, we may collect:

Your name, email address, phone number
Shipping and billing addresses
Payment details (processed securely through third-party providers)
Order history
Messages or inquiries you send us

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Send order updates and tracking info
Respond to your questions or requests
Improve our website and services
Send you promos or updates (only if you opt in)

3. How We Protect Your Data

Your data is stored securely and only accessed by authorized personnel. We use trusted third-party platforms (like Shopify and payment gateways) to help protect your information.

We do not sell, trade, or rent your personal information to others.

4. Third-Party Services

Some services we use (like Shopify, payment gateways, and courier partners) may collect data as part of processing your order. These platforms have their own privacy policies and practices.

5. Cookies

We use cookies to improve your browsing experience and help us understand how you use our site. You can adjust your browser settings to disable cookies at any time.

6. Your Rights

You can request to:

View the personal info we have about you
Correct or update your information
Delete your data (as long as it doesn’t interfere with order fulfillment or legal requirements)

To make a request, email us at hello@zelawear.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website.

If you have any questions about this policy, feel free to reach out at hello@zelawear.com.

ZELA is committed to keeping your personal info safe, secure, and respected.